Module 1	Start Here	-
Unit 1	Orientation
Unit 2	Why Hire A Virtual Assistant
Unit 3	Tasks A VA Can Do
Unit 4	Delegation vs Abdication
Unit 5	The Super VA
Unit 6	Business Wishlist
Module 2	Preparation	-
Unit 1	Systems, Processes & Procedures
Unit 2	Organising Tasks And Roles
Unit 3	5 Minute System Process
Unit 4	Delegating & Automating Systems
Unit 5	Instructional Screenshots
Unit 6	Storing Systems
Module 3	Recruiting And Hiring	-
Unit 1	VA Locations
Unit 2	Virtual Assistant vs Outsouring
Unit 3	Agencies and BPO's
Unit 4	Job boards and websites
Unit 5	The Job Ad
Unit 6	Interviewing
Unit 7	Shortlisting
Unit 8	References
Unit 9	Selection and Hiring Process
Module 4	Onboarding And Training	-
Unit 1	Onboarding
Unit 2	Training
Unit 3	Career Development
Unit 4	Performance Reviews
Unit 5	When Things Go Wrong
Module 5	Apps, Tools and Software	-
Unit 1	Essential Apps & Tools To Use
Unit 2	Email
Unit 3	Communication
Unit 4	Project Management
Unit 5	Security
Unit 6	Document Sharing
Unit 7	Screencasts And Screenshots
Unit 8	Time Tracking
Unit 9	Payments
Module 6	Template Library	-
Unit 1	Job Ad
Unit 2	Email Interview Questions
Unit 3	Interview Questions
Unit 4	Job Contract
Unit 5	Task Template
Module 7	Bonuses	-
Unit 1	Pay Rate Schedule
Unit 2	Hiring Directory
Unit 3	Language Differences
Unit 4	VA Support Program
Module 8	Case Studies	-
Unit 1	Angie Neal
Unit 2	Tracy Tully
Unit 3	Troy Dean
Unit 4	Danny Cartio
Module 9	Pre-Course Training	-
Unit 1	Pre-Preparation Before Hiring A Virtual Assistant
Unit 2	Creating Systems And Procedures
Unit 3	The Virtual Assistant Hiring Process
Unit 4	Apps, Tools & Software For Managing Your Workflow With VA's
Unit 5	Overview Of The Process And VA Success Program
Module 10	Live Webinars	-
Unit 1	Live Webinar #1
Unit 2	Live Webinar #2
Unit 3	Live Webinar #3
Unit 4	Live Webinar #4
Unit 5	Live Webinar #5
Unit 6	Live Webinar #6

Systems, Processes & Procedures

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